Quick assistance
Contact our team for sizing questions, product guidance and order-related assistance.
Start a conversationContact Kalindi Lifestyle
Whether you need sizing guidance, delivery assistance or help with an existing order, share your enquiry with our customer-care team using the most suitable option below.
Detailed enquiries
Email us when your enquiry includes detailed information, photographs or order documents.
Send an emailOrder assistance
Keep your order number ready when contacting us about payment, tracking, delivery or a product issue.
Send order details
Before You Send
Help us understand your enquiry.
Including the correct information in your first message helps the Kalindi team review and respond more efficiently.
- General enquiries Share the product name, product link or a clear description of the information you need.
- Sizing assistance Include your measurements and the product or style you are considering before placing the order.
- Existing orders Share your order number, customer name and the phone number or email used during checkout.
- Product concerns Include clear photographs, the shipping label, packaging and an available parcel-opening video.
Important
Incorrect, damaged, defective or missing-item concerns should be reported within 48 hours of delivery.
48
Order Issue Reporting
Report eligible delivery concerns promptly.
Incorrect, damaged, defective or missing-item concerns should be reported within 48 hours of the delivery status being marked completed.
Keep the product unused and unwashed with its original tags, packaging and courier label. Include clear photographs and an unedited parcel-opening video where available.
Helpful Information
Find an answer before contacting us.
These pages contain detailed information about sizing, delivery and customer-care policies.
01
Size Guide
Compare measurements and learn how to choose the most suitable size.
View Size Guide 02Shipping Policy
Review processing, delivery, tracking and courier information.
View Shipping Policy 03Return Policy
Understand eligible order issues, cancellations and resolution conditions.
Read the Policy 04FAQs
Find quick answers about orders, payments, products and customer support.
Browse FAQs
Support / Availability
Customer-care availability.
Messages are reviewed during active Kalindi Lifestyle business hours. Enquiries received outside these hours, on Sundays or public holidays may be answered during the next working period.
Customer Support Hours
SUPPORT HOURS TO BE CONFIRMED
Explore effortless everyday style.
Browse the latest Kalindi Lifestyle collection and discover pieces selected for elegance, comfort and confident everyday wear.